Support
Recreational Vehicles
Coaches, Limos,Transit & Rail
Con/Ag Equipment & Trucks
All hardware, motors, components and fabrics (THE “PRODUCTS”) manufactured and supplied by Auto-Motion Shade Inc. (“AUTO-MOTION SHADE ”) carry a limited warranty against all defects in materials and workmanship under normal use and service which inhibit or impair proper functioning of the shades are subject to the terms and conditions as set out herein: 


  1. This warranty is for a one (1) year period commencing on the date of the initial purchase of the vehicle (in-service date).

  2. Auto-Motion Shade  and its suppliers’ entire liability and your exclusive remedy shall be, at the company’s option, either, repair of the defective product, or replacement of the defective product, provided:
    1. Such defect has not occurred as a result of abnormal use, abuse, neglect, accidental damage, or improper cleaning and care causing external damage to the product;
    2. Only original Auto-Motion Shade components have been used when installing the product;
    3. The claim is submitted before the expiry date of the warranty or repairs are started before the expiry date of the warranty.
    4. No repairs or modifications have been made by unauthorized repair facilities or individuals;
    5. A return authorization number is issued by Auto-Motion Shade’s customer service department prior to the return of the defective product;
    6. Auto-Motion Shade’s appropriate technical manuals and instructions relating to installation, use and electrical hook-up prior to any installation have been followed

  3. The granting of a return authorization number (“RA no.”) shall not imply that the limited warranty conditions have been met.

  4. Any replacement product will be warranted for the remainder of the original warranty period or thirty days, whichever is longer.

  5. Auto-Motion Shade ’s limited warranty excludes the following normal standards and occurrences:
    1. Due to the nature of roller blinds, some fabrics may have a tendency to curl along the outside vertical edges
    2. Slight creases that may occur over time due to extreme heat exposure of the fabric
    3. Tolerance allowance of /- 1/8” for width
    4. Tolerance allowance of /- 1/8” for maximum height; because of extra fabric being used for wrap around the roller tube, the fully extended height of the roller blind may be greater than specified on the order.
    5. Some fading of color in fabric over time.
    6. Cost related to any analysis or diagnostics of a defective product.

  6. No liability for damages to the maximum extent permitted by applicable law. In no event shall Auto-Motion Shade or its suppliers or agents be liable for any damages whatsoever (including without limitation, special, incidental, consequential, or indirect damages for personal injury, loss of business profits, business interruption, or any other pecuniary loss) arising out of the use of or inability to use their products even if Auto-Motion Shade has been advised of the possibility of such damages. In any case, Auto-Motion Shade s and its suppliers’ and agents’ entire liability under any provision of this agreement shall be limited to the amount actually paid by you for the product. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

  7. No other warranties. To the maximum extent permitted by applicable law, Auto-Motion Shade  and its suppliers and agents disclaim all other warranties, either express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose, about their products. This limited warranty gives you specific legal rights. you may have other rights which vary from jurisdiction to jurisdiction.


TERMS AND INSTRUCTIONS FOR PRODUCT RETURN


  1. Each warranty claim must include a detailed description of the problem or damage, 
  2. The decision whether defective products are to be returned for evaluation is at the sole discretion of Auto-Motion Shade and no product shall be returned unless an official return authorization from AMS has been received.
  3. Depending on the particular circumstances, Auto-Motion Shade, at its sole discretion, will decide which party will bear the cost of transportation should such cost occur. 
  4. All products authorized by Auto-Motion Shade  to be returned to them must have the below data accompanying them and must be returned in the below-outlined manner. Failure to follow these instructions and guidelines may result in the rejection of a warranty claim: 
    1. Each individual product must be tagged with the corresponding RA number, detailed description of problem or damage, vehicle model year as well as the in-service date.
    2. Products must be appropriately packaged and protected to avoid further damage while being returned. Products in poor shape when arriving at Auto-Motion Shade may not allow proper diagnostics and testing, resulting in the claim being rejected.
    3. In the case of cosmetic damage such as scratches, rips or other imperfections, they must be clearly identified on the shade.
    4. Motorized products must be returned with all motors having their short power cable with Molex connector intact, as cut power cables will no longer allow for testing of the product and thus may result in the claim being rejected by Auto-Motion Shade.
  5. All shades must be received by Auto-Motion Shade  within twenty (20) days from the date the RA number was issued.
The above warranty terms are applicable, and subject to change, unless specific terms have been agreed upon in writing with your vehicle manufacture before hand.